Privacy Policy – Coastal Camera Network LLC

This Privacy Policy describes how Coastal Camera Network LLC (“Company,” “we,” “us,” or “our”) collects, uses, and discloses your information when you use our website, www.coastalcameranetwork.com, our webcam streaming services, or other products and services (collectively, the “Services”).

We are committed to protecting your privacy. Please read this Privacy Policy carefully to understand our practices regarding your personal information and how we will treat it. By accessing or using our Services, you acknowledge that you have read and understand this Privacy Policy.

1. Information We Collect

We collect several types of information from and about users of our Services, including:

1.1 Personal Information

Personal information includes information that identifies you or could reasonably be linked to you, such as:

• Contact information (name, email address, mailing address, phone number)
• Account information (username, password, account preferences)
• Payment information (credit card details, billing address)
• Business information (company name, job title, department)
• Communications with us (inquiries, support requests, feedback)
• Information provided when completing forms on our Services

1.2 Usage Information

We collect information about how you use our Services, including:

• Log data (IP address, browser type, operating system, referring/exit pages, date/time stamps)
• Device information (device type, settings, unique device identifiers)
• Location information (general location based on IP address)
• Usage patterns (pages visited, features used, time spent on the Services)
• Interaction with emails we send (whether you open, click, or forward emails)

1.3 Webcam Content

As a webcam streaming service provider, we collect and process:

• Video footage and images captured by webcams
• Technical data related to webcam operations (resolution, frame rate, streaming quality)
• Metadata associated with webcam content (timestamp, location information, camera settings)
• Any additional data generated through webcam integrations with third-party services

1.4 Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities on our Services. These technologies help us analyze website traffic, customize content, and improve your experience. The types of cookies we use include:

• Essential cookies: Necessary for the functioning of our Services
• Preference cookies: Remember your settings and preferences
• Analytics cookies: Help us understand how visitors interact with our Services
• Marketing cookies: Track your browsing habits to deliver targeted advertising

You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. However, if you disable or refuse cookies, some parts of our Services may be inaccessible or not function properly.

2. How We Collect Information

We collect information in the following ways:

• Directly from you when you provide it to us (e.g., when you register for an account, contact us, or complete forms)
• Automatically as you navigate through our Services (e.g., usage data, cookies, server logs)
• From webcams and related equipment that we install, maintain, or operate
• From third parties, such as business partners, service providers, and data analytics providers

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our Services
• Processing transactions and fulfilling orders
• Setting up and managing your account
• Communicating with you about our Services, updates, and promotions
• Responding to your inquiries, comments, and support requests
• Monitoring and analyzing usage patterns and trends
• Developing new products and services
• Personalizing your experience with our Services
• Protecting the security and integrity of our Services
• Complying with legal obligations
• Enforcing our Terms and Conditions and other agreements

For webcam content specifically, we use this information to:

• Stream live video footage to authorized viewers
• Archive footage for historical reference and playback
• Create promotional materials showcasing webcam views
• Generate analytics and insights about webcam usage
• Improve the quality and reliability of our webcam services

4. Disclosure of Your Information

We may disclose personal information that we collect or you provide as described in this Privacy Policy:

• To our subsidiaries and affiliates for the purposes described in this Privacy Policy.
• To contractors, service providers, and other third parties we use to support our business, who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
• To fulfill the purpose for which you provide it, such as processing your payments or providing customer support.
• To comply with any court order, law, or legal process, including responding to any government or regulatory request.
• To enforce or apply our Terms and Conditions and other agreements, including for billing and collection purposes.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our Company, our customers, or others.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets.

We may also share webcam footage and images in the following ways:

• Public streaming: Content from webcams designated as “public” is viewable by anyone with access to our Services or partner platforms.
• Promotional use: We may use webcam footage in marketing materials, social media, and other promotional content.
• Partner websites: We may share webcam streams with partner websites and platforms.
• Third-party integrations: If you connect your webcam with third-party services, information may be shared with those services.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

• Right to Access: You may request information about the personal data we have collected about you.
• Right to Correction: You may request that we correct inaccurate or incomplete information about you.
• Right to Deletion: You may request that we delete your personal information, subject to certain exceptions.
• Right to Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format.
• Right to Opt-Out: You may opt-out of the sale or sharing of your personal information and the use of your personal information for targeted advertising.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise these rights, please contact us using the information provided in the “Contact Us” section below. We may need to verify your identity before fulfilling your request. We will respond to your request within the timeframe required by applicable law.

6. Data Security

We implement reasonable security measures designed to protect your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. These measures include:

• Encryption of transmitted data
• Secure user authentication procedures
• Regular security assessments and testing
• Limited access to personal information by authorized personnel
• Physical security controls for our facilities

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your personal information.

7. Children’s Privacy

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information from our systems.

8. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. If we make material changes, we will notify you by email (if you have provided one) or by posting a notice on our website prior to the change becoming effective. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our Services after we post changes indicates your acceptance of those changes.

9. State-Specific Privacy Rights

Residents of certain states may have additional rights regarding their personal information. These include:

10.1 California Residents

Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), California residents have specific rights regarding their personal information. These include the right to know what personal information is collected, the right to delete personal information, the right to opt-out of the sale of personal information, and the right to non-discrimination for exercising these rights.

To exercise these rights, please submit a verifiable consumer request through the contact methods listed in the “Contact Us” section.

10.2 Other States

Several other states have enacted comprehensive privacy laws that provide similar rights to their residents. These states include Virginia, Colorado, Connecticut, Utah, Florida, Texas, Oregon, Montana, Delaware, Iowa, Nebraska, New Hampshire, New Jersey, Tennessee, Minnesota, and Maryland. If you are a resident of one of these states, you may have rights similar to those provided to California residents.

11. International Users

Our Services are based in the United States, and we process and store information in the United States. If you are located outside the United States, your personal information may be transferred to, stored, and processed in a country different from your country of residence, including the United States. These countries may have data protection laws that are different from the laws of your country. By using our Services, you consent to the transfer of your information to the United States and to the processing of your information in accordance with this Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Coastal Camera Network LLC
Email: [email protected]

We will respond to your request within the timeframe required by applicable law.